Take bookings
Accept reservations from your booking page, add walk-ins by hand, confirm or decline requests, and keep an eye on your waitlist — all from one Bookings screen.
Welcome to Eighty-Six
Eighty-Six is the platform that runs your restaurant’s reservations — from the tables on your floor to the booking page your guests use to reserve them. This page gives you the lay of the land: what you can do, the words you’ll see, and where everything lives. If you’re brand new, start here, then follow the links to whichever section you need.
What you can do with Eighty-Six
Section titled “What you can do with Eighty-Six”Eighty-Six brings everything you need to run a service into one place.
Work your floor
Draw a floor map of your dining room, place your tables, and watch them fill up live during service. You can redraw the map day by day as your room changes.
Show your menu
Build a menu with categories, dishes, prices, and dietary labels, and show it on your booking page. Every edit goes live instantly.
Get discovered
Design the booking page your guests see — your logo, hero image, restaurant story, and a Book Now button — then publish it at your own public link.
Know your guests
Keep guest profiles, recognize your regulars, and reward them with a loyalty program.
Run your team
Invite staff, give each person the right permissions, and plan shifts so everyone knows when they’re working.
A few words you’ll see everywhere
Section titled “A few words you’ll see everywhere”Eighty-Six uses a small set of terms consistently. Learn these six and the rest of the CRM reads easily.
- Organization — your business account. It owns one or more restaurants and your whole team.
- Restaurant — a single venue, with its own floor map, menu, and booking page. If you run more than one, you switch between them at the top of the sidebar.
- Table and Cover — a table is a spot in your dining room; a cover is one seat, or one guest. A table for four seats four covers.
- Service period — a named window when you serve, such as Lunch from 12:00 to 15:00 or Dinner from 19:00 to 23:00.
- Time slot — a bookable start time inside a service period, for example 19:00, 19:30, and 20:00 within Dinner.
- Booking — one reservation, whether a guest made it on your booking page or you added it by hand.
Owners and employees
Section titled “Owners and employees”Every account has one owner — usually you, the person who signed the restaurant up. The owner is the admin: you can change any setting, edit the booking page, invite people, and do everything else without restriction.
You can also invite employees and give each one only the permissions they need — for example, letting a host take bookings and update the floor map, but not touch billing or the booking page. Employees only see the sidebar sections their permissions unlock, so their view stays focused on their job. You manage all of this under Team.
The first time you sign in
Section titled “The first time you sign in”When you sign in, Eighty-Six drops you on your Dashboard — a live view of your restaurant’s floor map for today. Tables change color as bookings arrive and guests are seated, so a single glance tells you how the room is doing right now.
Around that live view you’ll find three things worth knowing straight away:
- The sidebar on the left lists every section you have access to — Bookings, Menu, Team, Settings, and so on. Collapse it with the arrow to give the floor map more room.
- The restaurant switcher sits at the top of the sidebar. If your organization has more than one restaurant, use it to switch between them or add a new one; the star marks your default restaurant.
- The top bar on the right holds your language switcher, the light and dark toggle, notifications, and your profile menu — where you’ll find Profile, Settings, and Sign out.
Get your restaurant set up
Section titled “Get your restaurant set up”New restaurants start with a short Setup checklist, reachable from the bottom of the sidebar. It walks you through everything needed to accept your first booking and shows a progress bar as you tick items off. You can do the steps in any order and come back any time.
- Complete your restaurant profile — add your address and contact details under Settings.
- Define your service periods — set up lunch, dinner, and any other turns you serve, from the Bookings screen.
- Draw your restaurant map — create your floor map and place your tables, by hand or by scanning a blueprint with AI.
- Configure time slots — choose the bookable start times inside each service period.
- Add your menu (optional) — build your menu so it can appear on your booking page.
- Customize your booking page — add your logo, hero image, and restaurant story.
- Invite your team (optional) — give your staff their own logins and permissions.
- Publish your booking page — make it live so guests can start reserving.
How these guides are organized
Section titled “How these guides are organized”Each part of the CRM has its own section in this documentation. Here’s where to go for what.
Bookings & AvailabilityService periods, time slots, managing reservations, and the waitlist.
The Floor MapDraw your dining room, place tables, and work the live floor.
MenusMenus, categories, dishes, prices, and labels.
Your Booking PageBranding, content, your public link, and publishing.
Customers & LoyaltyGuest profiles and loyalty programs.
Team & SchedulingMembers, roles, permissions, and shifts.
AnalyticsBooking and page-visit insights.
Settings & AdministrationBranding, billing, security, and connected devices.
HelpFrequently asked questions and getting support.