The General tab is where you set restaurant-wide CRM chrome — which items appear in your left sidebar, and table ordering. Your public contact details — the phone number, email and address guests see — are set alongside your booking page. This page covers both, and points you to the right place for each.
It helps to know the difference between the two things this page covers:
General preferences
Internal CRM chrome — which items appear in your left sidebar, and table ordering. These live on Settings ▸ General and only affect how the CRM works for you and your team. Calendar week start and the Bookings default view live on Bookings ▸ View settings.
Contact details
The phone, email and address shown to guests. These are part of your public booking page, so you edit them on the Booking Page editor rather than in Settings. Keeping them current is what lets guests call, email or find you.
These belong on the Bookings page, not here. Open Bookings in the left navigation and click View settings:
See Managing bookings.
The Sidebar card lists the navigation items you can currently see and lets you hide the ones you don’t use. Everything is shown by default; switch an item off to remove it from the left sidebar. Hidden items stay reachable from the search palette (Ctrl/⌘ K), and Settings can never be hidden — it’s how you turn things back on.
On plans that include it, the Table Ordering card lets you switch on guest self-ordering:
If your plan does not include table ordering, this card guides you to upgrade instead of showing the switches.
The Reservations tab groups the settings that govern how bookings are confirmed and followed up.
The Require email confirmation switch decides what happens when a guest books from your public booking page:
If your restaurant asks guests for a review after their visit, the review request settings — whether to send the request, how long to wait, and whether to include SMS — also live on the Reservations tab. The reviews that come back appear under Customers ▸ Reputation, and the summary metrics under Analytics ▸ Reputation.
Your restaurant’s default language, and the other languages your menu and booking page are offered in, are chosen on your Booking Page settings rather than here — see the related links below. If you are not using a booking page, a Languages tab appears in Settings instead so you can still set the default language for your menu.
Your phone number, email and address are shown to guests on your public booking page, so you edit them there — on the Contact page of the Booking Page editor.
+39 for Italy.info@restaurant.com.If address search is available for your account, start typing in Search for your address and pick your restaurant from the suggestions. This fills in the street, city, state or province, postal code and country for you, and drops a pin on the map preview automatically.
You can also type each part of the address by hand:
To nudge the map pin to the exact spot, open Advanced: Manual Coordinates and enter a Latitude and Longitude. A map preview updates so you can check the pin sits where you want before saving.
On the General tab — and every other Settings tab — change anything and an Unsaved changes bar appears at the bottom of the page. Click Save changes there, or press Ctrl/⌘ S, to save the whole tab in one go, or Discard to undo. The contact editor on your Booking Page keeps its own Save Contact Info button. Nothing is stored until you save.