Install the app (Android & iOS)

Staff use the CRM all day on a phone or tablet. Installed to the home screen it opens full screen like a native app, keeps you signed in, and gets you back to work in one tap instead of hunting for the browser tab.

Before you begin

Installing is free on every plan and needs no special permission — it happens on the phone or tablet itself. Nothing to download from a store, and no reinstall when the CRM updates: the installed app always loads the latest version.

On iPhone, notifications only work from the installed app (iOS 16.4 or newer), so staff who need order or delivery alerts should install it.

Android

1. Open the CRM in Chrome and sign in.
2. Chrome usually offers a one-tap Install banner at the bottom — tap it. If it does not appear, open the ⋮ menu and choose Add to Home screen / Install app.
3. Confirm with Install. The eighty-six icon appears with your other apps.

Chrome's ⋮ menu. When the one-tap Install banner appears, you can skip this step entirely.

Tip

After installing on Android, open the app once and allow notifications when the CRM asks — that is how new orders, ready dishes and deliveries reach the floor.

iOS

On iPhone and iPad only Safari can install the app — Chrome, Firefox and Edge on iOS cannot add it to the home screen.

1. Open the CRM in Safari and sign in.
2. Tap the Share button (the square with an arrow pointing up) in the toolbar.
3. Scroll down and choose Add to Home Screen.
4. Tap Add, then open eighty-six from its new home-screen icon from then on.

Safari's Share ▸ Add to Home Screen. The app gets its own icon, like any other app.

Caution

If Safari’s Share menu does not show Add to Home Screen, make sure you are in Safari (not an in-app browser opened from a QR code, a link in WhatsApp, or Instagram) and that the page is not already running as an installed app.

Signing in on a new device

Installing the app does not sign you in by itself. If the owner paired a device for you, open the CRM and tap Scan with device on the sign-in page to scan the QR code they show from Connected Devices. Otherwise sign in with your email and password as usual.

Related

Connected devicesPair a phone or tablet to a team member and revoke it when needed.

NotificationsWhat lands in your inbox — and what can reach you on the phone.

Team membersInvite staff and choose what each person is allowed to do.